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Privacy Policy

Privacy Policy for Lumas Solutions, LLC

Effective Date: July 23, 2025

This Privacy Policy describes how we collect, uses and disclose your personal information when you visit our website (lumassolutions.com), use our services, or interact with us.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information You Provide: This includes information you voluntarily provide when you fill out forms on our website (e.g., contact forms, booking forms), subscribe to newsletters, register for programs, or communicate with us directly. This may include your name, email address, phone number, physical address, and any other information you choose to share.

  • Payment Information: If you make purchases through our website, we collect payment information (e.g., credit card details). This information is typically processed by a third-party payment processor, and we do not store sensitive payment details on our servers.

  • Usage Data: We automatically collect information about how you access and use our website. This may include your IP address, browser type, operating system, referring URLs, pages viewed, time spent on pages, and other diagnostic data.

  • Cookies and Tracking Technologies: We use cookies and similar tracking technologies (like pixels and web beacons) to track activity on our website and hold certain information. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

2. How We Use Your Information

We use the collected information for various purposes, including:

  • To provide and maintain our services, including scheduling and delivering coaching/consulting sessions.

  • To process your transactions and manage your accounts.

  • To communicate with you, respond to your inquiries, and provide customer support.

  • To send you newsletters, marketing or promotional materials, and other information that may be of interest to you (you can opt out of these communications at any time).

  • To improve and personalize your experience on our website.

  • To monitor the usage of our services and analyze trends.

  • To detect, prevent, and address technical issues or fraudulent activities.

  • To comply with legal obligations and enforce our terms and conditions.

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

  • With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf (e.g., payment processing, website hosting, email delivery, analytics).

  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency request).

  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

  • With Your Consent: We may share your information with your consent or at your direction.

4. Data Security

We implement reasonable security measures designed to protect your personal information from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

5. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal information, including the right to:

  • Access, update, or delete the information we have on you.

  • Object to the processing of your personal information.

  • Request that we restrict the processing of your personal information.

  • Request data portability.

  • Withdraw your consent at any time where we relied on your consent to process your personal information.

To exercise any of these rights, please contact us using the contact details provided below.

6. Third-Party Links

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

7. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

8. Changes to Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.

9. Contact us

If you have any questions about this Privacy Policy, please contact us:

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